Frequently Asked Questions
When/Who do I pay for the course?
When do I pay my course fees?
What areas do you serve?
We primarily serve the Lower Mainland area including Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, Langley, Tsawwassen, Ladner, Delta, Surrey, South Surrey, White Rock, and Coquitlam. We are dedicated to providing driving instruction across the major metro areas surrounding Vancouver.
What languages do your instructors speak?
Our instructors are multilingual and can provide lessons in English, Mandarin, Cantonese, Vietnamese, Turkish, Hindi, Dari, Urdu, Punjabi, and Farsi. We take pride in having instructors fluent in the most commonly spoken languages in our region.
How do I schedule my driving lessons
You can schedule lessons by emailing us at [email protected] We try to be as flexible as possible to accommodate your schedule. We understand you are busy, so we make scheduling driving lessons quick and convenient.
Do you provide Drop off and Pick off for Lessons?
Yes, for your convenience, our instructors can pick you up and drop you off at your home or other location within our service areas. This door-to-door service saves you time and hassle.
Do you provide road test booking
We do not book road tests for students. Please visit the official ICBC website by clicking here to schedule your test.
What is included in your driving lessons package?
Our packages include a set number of 1-hour driving lessons plus extras like pick-up/drop-off, use of our vehicle for the road test, and practice time before the test. We aim to provide maximum value in our bundled offers.
How are driving packages price?
Packages are priced according to the number of lessons included. More lessons mean a higher package price. We also have standalone options like individual lessons and just road test rental. Our tiered pricing allows flexibility.
How far in advance do i need to cancel and individual lesson before getting a refund?
You need to cancel at least 48 hours before your scheduled lesson time to receive a full refund for an individual lesson. Cancellations less than 48 hours in advance are not eligible for a refund. Please provide us with 2 days notice for cancellations.
What is the refund policy for driving lesson packages?
After taking the first class in a package, you can request a refund for the remaining unused lessons. You’ll be charged for each lesson taken plus a $42 processing fee. Leftover lessons expire after 12 months. Check our refund policy for full details.
How long does it takes to process refund request
Refunds are processed within 5 business days in most cases. The refund will be issued to the original payment method. We aim to complete refunds quickly after approved requests.
Who do I contact if i have questions about atlas driving school refund policy
Please contact us at [email protected]
or through the contact form on our website if you have any questions about our refund policy. We’re happy to clarify any details. Do not hesitate to reach out!
